We specialize in vintage and antique dinnerware and glass. Because of this, our items have age, history and use. We always represent each item as accurately as possible, including any flaws and defects. We want you to know what you are purchasing and to love what you are purchasing. We welcome your e-mails with questions and requests for additional information, as well as any problems you may encounter. If any item you purchase is not as we have described it, we offer a 10-day money back guarantee. If the item is not as represented, we will refund the purchase price of the item. You must notify us within 10 days of the shipping date. The item must be returned to us within 30 days of the shipping date. We do not refund shipping costs.